At the NCC, we take reasonable steps to make sure the personal information we hold is accurate and up to date.
Under the Privacy Act, you have the right to access the personal information we hold about you. You also have the right to request its correction if you believe that there is an error or omission.
We will process your request promptly, per legislative deadlines.
Make a request
You can make a request to view your personal information online or by mail, at no cost.
Using the Access to Information and Privacy (ATIP) online request service is a quick and convenient way to submit a request.
You can either:
- print and fill out the Personal Information Request Form, or
- write a letter stating clearly that you are requesting access to your personal information under the Privacy Act.
Send the complete request to the contact below:
Access to Information and Privacy Coordinator
National Capital Commission
202-40 Elgin Street
Ottawa ON K1P 1C7
Ask for a correction
If you notice an error in your personal information after you’ve received a response to your privacy request, you can ask for a correction by mail, at no cost.
You can either:
- print and fill out the Record Correction Form, or
- write a letter stating clearly that you are requesting the correction of your personal information under the Privacy Act.
Send the completed request to the contact below:
Access to Information and Privacy Coordinator
National Capital Commission
202-40 Elgin Street
Ottawa ON K1P 1C7
Redress
You can file a complaint with the Privacy Commissioner if you are dissatisfied with how we handled your privacy request or your correction request.
Reading room
Should you wish to, you can review your completed request in person by making an appointment. Call us to schedule a visit.
Address
40 Elgin Street
Ottawa, Ontario K1P 1C7
Contact
Telephone: 613-853-2246
Toll free: 1-800-465-1867