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The copyright in all material published on this site by the National Capital Commission (NCC), including all portions of the website, content, site design, text, graphics and the selection and arrangement of the material on the site (the “material”) is owned by the NCC, unless otherwise indicated, and is protected by the provisions of the Copyright Act, R.S.C. 1985 c. C-42.

All rights reserved. The material may not be reproduced or distributed, in whole or in part, without the prior written permission of the NCC. However, reproduction and distribution, in whole or in part, by non-profit, research or educational institutions for their own use is permitted if proper credit is given, with full citation, and copyright is acknowledged. Any other reproduction or distribution, in whatever form and by whatever media, is expressly prohibited without the prior written consent of the NCC. For further information, please contact NCC client services.

Official marks/trademarks

Any logos or drawings related to the NCC are trademarks, registered trademarks or official marks of the NCC in Canada. All other product and company names mentioned on this site may be trademarks of their respective owners. The use of this site and any information contained on this site does not grant a licence to the user to use any of the trademarks or official marks of the NCC.

Disclaimer

The NCC makes no representations or warranties, express or implied, with respect to the content, accuracy, truthfulness or reliability of any information contained in any document posted on this site, whether in full or in part, including any warranty of title, non-infringement of copyright or any other rights of others, merchantability, or fitness or suitability for any purpose. Without limiting the generality of the foregoing, by using or attempting to use this website, the user expressly acknowledges that there are no warranties or representations made by the NCC regarding the content of this website in terms of its accuracy or its completeness. The NCC does not control or warrant the availability or content of any external website or other resource to which this website links. In no event shall the NCC be liable for any damages whatsoever resulting from, arising out of or in connection with the use of any information provided on this site. Furthermore, the NCC shall not be liable for any damages or losses suffered owing to any interruption in service or use of this site.

Official languages

The NCC complies with the Official Languages Act, 1985, c. 31 (4th Supp.) and the relevant Treasury Board policies, and is committed to ensuring that all information and services on this site are available in both English and French. However, visitors should be aware that some information on the site may come from external sources that are not subject to the Official Languages Act. Information from external sources is provided only as a convenience, and is available only in the language in which it was provided.

Privacy policy

It is our policy to protect the privacy of all users. To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, the NCC has established physical, electronic and management procedures to protect any information collected online.

Personal information provided to the NCC is protected under the Privacy Act, R.S.C. 1985, c. P-21. This information is collected to enable the NCC to contact you in the future, and will be retrieved only by authorized personnel. However, as personal information sent via the Internet may be intercepted, you may wish to provide sensitive personal information to the NCC by regular mail.

If you register for one of the NCC online communication products, or if you wish to receive email updates, the information you provide is collected by using the privacy-enhancing technology, Secure Sockets Layer (SSL). This information is kept under the NCC’s control, protected under the Privacy Act, and is not provided to any third party. You will not receive email you have not requested, and you may update or remove your name from mailing lists at any time by contacting us. If you have asked a question that the NCC cannot answer, it may forward your message to someone who can provide you with the desired information, unless you have specifically requested that the NCC not do so.

Data collection for analysis purposes

The NCC gathers information concerning the use of its web content through cookies to gain an understanding of how the NCC site is being used. This information is compiled for the purposes of statistical analysis to assess the performance of its website and to improve services.

Type of data collected

The information collected includes including:

  • the geographic location derived from the IP address or GPS of the device;
  • the type of device;
  • the Web browser used;
  • the IP address.

Anonymity

The data collected is anonymized. This makes it impossible for the NCC to determine the identity of individuals who visit its site or to associate activities with these individuals.

Conservation period

The retention period of data for analysis purposes is 14 months from the date of collection.

Communication of data

The data collected may be transferred to third parties for specific analytical purposes. In such cases, the NCC would ensure that the transfer is done in a secure manner and that these third parties follow strict data protection rules equivalent to those of the NCC.

Remarketing

The NCC uses the remarketing functionality of Google AdWords and Google Analytics to display content-specific advertisements to visitors who have previously visited the NCC site, when those visitors go to other websites that have the Google Display Network implemented. If you do not want the NCC to use ad targeting to show you ads based on your interests, and you prefer to see random ads, you may opt out of targeted ads at any time.

Security

Transmissions to and from this site may be intercepted and modified by unauthorized third parties, and files obtained from or through this site may contain computer viruses or other defects. The user accepts all risk and responsibility for losses, damages, costs and other consequences resulting, directly or indirectly, from accessing or using this site.

You are entering an official Canadian government system that may be used only for authorized purposes. Unauthorized modification of any information stored on this system may result in criminal prosecution. The National Capital Commission may monitor and audit usage of this system, and all persons are notified that the use of this system constitutes consent to such monitoring and auditing. This system is owned and operated by the NCC.

Hyperlinking notice

Links to the National Capital Commission’s website

Sites wishing to link to the NCC website do not need to request permission to do so. The NCC does, however, ask that you follow these linking practices:

  • Use only text links for linking to the NCC’s website.
  • Do not link and/or use the official symbols of NCC, Government of Canada and Federal Identity Program (FIP) signatures as navigational aids.
  • The official symbols of the Government of Canada and the FIP signatures appear on non-government sites only when they are used to identify a government contribution or participation in a collaborative arrangement.
  • The creation of a link must not confuse the user as to the source of the information through such practices as framing.
  • The links provided must respect the copyright notice that governs materials published on the NCC’s websites, and indicate that users must obtain permission to reproduce material that is subject to copyright.

Links from the National Capital Commission’s website

Links to websites not under the control of the NCC are provided solely for the convenience of users. The NCC is not responsible for the accuracy, currency or the reliability of the content. The NCC does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their content.

The users should also be aware that information offered by non-Government of Canada sites to which the NCC links is not subject to the Privacy Act or the Official Languages Act, and may not be accessible to persons with disabilities. The information offered may be available only in the language(s) used by the sites in question, and users should research the privacy policies of the sites before providing personal information.

The NCC’s website aims to deliver information and services to users that are relevant and applicable to its mandate. To this end, the following criteria will be used by the NCC to determine the suitability of links to and from its websites.

  • The content of the site reflects the aims and objectives of the NCC and are consistent with its mandate.
  • The creation of a link does not provide unfair competitive advantage through online endorsements of third-party interests. Links are provided for convenience purposes only, and are not an endorsement or rating of the content of the sites to which they are made.
  • Please note that links created within the context of a collaborative arrangement are not considered as an endorsement or seen to be providing an unfair competitive advantage.
  • The site is not considered inappropriate due to its content or its affiliations.
  • The content of the site complies with the laws of Canada, which includes such items as copyright, privacy, human rights, labour legislation and registration of domain names.
  • The content of the site is kept current and accurate.
  • The site must allow users to navigate back to the present site; it cannot block the user’s return to this site by using embedded code or other techniques within the linked page that prevent the use of the browser “back” button.
  • The site provides contact information that includes, as a minimum, two of the following: email address, postal mail address, telephone number and TTY/TTD.

If you would like to request that the NCC provide a link to your site from its website, please review the above criteria before submitting your request. You must specify how your request meets NCC criteria, as any decision to post links on this site will be subject to these criteria. Even if your request meets our criteria, the NCC reserves the right to refuse to post a link.

In addition, please note the following:

  • Preference may be given to sites that make their information available in both official languages.
  • Preference may be given to sites that meet the accessibility requirements outlined in Common Look and Feel Standards 2.0.
  • Preference may be given to sites that provide uninterrupted, free access to users.

General parameters governing linking

The NCC reserves the right to refuse to post a link, to refuse to renew a link or to terminate an existing link without prior notice due to non-compliance with the criteria mentioned above or for any other appropriate reason which may include, but is not restricted to, site navigation or content problems or frequent client complaints.

The NCC does not sell advertising or the benefits associated with links or banners. Links may not work, as the NCC does not control the availability of linked pages or their content.

The NCC does not display third-party logos, images or icons on its website, unless a collaborative arrangement exists.

Online community and social media

The NCC's social media accounts are monitored regularly. The NCC reserves the right to remove any content on its accounts that does not conform to the following rules:

  • Content should be in one of Canada’s two official languages (English or French).
  • Content must be respectful of other people and their opinions.
  • Posts and comments should be pertinent to the NCC.
  • Posts and comments should not contain political or partisan messages.
  • Content should not reveal sensitive or personal information.
  • Content must not include messages that are commercial in nature, solicit members of the community, or sell products or services.
  • Information to be posted must not contain spam or repetitive messages.
  • Information to be posted must not contain obscene, violent or discriminatory messages.
  • Content must respect copyright.
  • Links are permitted, but the NCC is not responsible for the content on other websites.

You shall not upload to, distribute through or publish on the NCC website or on NCC social media accounts any content that is libellous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal or otherwise objectionable; that would constitute or encourage a criminal offence, violate the rights of any party; or that would otherwise give rise to liability, or violate any law.

Governing law and jurisdiction

This website (excluding linked websites) is controlled by the NCC from its head office within the province of Ontario, Canada. This website can be accessed from all of the provinces and territories of Canada, as well as from other countries around the world. As each of these places has laws that may differ from those of the Province of Ontario, by accessing this website the user agrees that all matters relating to access to, or use of, this website or any other hyperlinked website, shall be governed by the laws of the Province of Ontario and the laws of Canada, without regard to conflict of legal principles. The user also agrees and submits to the exclusive jurisdiction and venue of the courts of the Province of Ontario, and acknowledges that the user does so voluntarily and is responsible for complying with local laws or any other applicable law.

Surveillance cameras and privacy

Video surveillance recordings generated by closed circuit television (CCTV) cameras located on the perimeters of NCC properties are used to enhance the security of the facilities, as well as the individuals and assets present in these facilities. The CCTV recordings may capture entry and exit times from facilities, and may also be used to investigate thefts, security incidents or other emergency situations. In such cases, this information may be shared with appropriate law enforcement agencies and emergency workers. Furthermore, where video information reveals evidence of illegal activity, employee misconduct or accidents, the recordings may be disclosed to NCC staff relations officials, or enforcement or investigative bodies for further investigation, charges or disciplinary action.

The information is maintained in Personal Information Bank – PSU 907, and is protected in accordance with the provisions of the Privacy Act. Under the Privacy Act, you have a right to access personal information about yourself that may be contained in video surveillance recordings, if you believe such information exists. To access this personal information, please contact the Access to Information and Privacy Coordinator.

Cookie Notice: Our website uses tracking technologies (cookies) to learn how our visitors interact with our site. This helps us to improve our services, and provide you with valuable content. Read our privacy policy.