Your personal information is being collected under the authority of the National Capital Act and the Government of Canada Policy on Communications and Federal Identity to communicate with individuals external to the institution and may include general inquiries. Responses to enquiries and any other relevant information are accounted for by the institution-specific personal information bank (PIB) related to the program area that sent the response. Requests for information may be transferred when the requested information (e.g. inquiry or complaint) falls under the responsibility of another institution (refer to Executive Correspondence – PSU 902). Information may also be used or disclosed to provide statistical reports to management as well as for program evaluation. With your consent, the information may be shared with other areas of the institution for program-specific mailing/distribution lists and/or telephone lists.
You can also contact us by phone at 613-239-5000, 1-800-465-1867 (toll-free), TTY 613-239-5090 or 1-866-661-3530 (toll-free), if you don’t wish to use this form.
We may be unable to respond to you if you do not provide the requested information.
PSU 914 provides a description of the personal information bank in which your personal information will be stored.
You have the right to request access to your personal information held by the NCC and also to request corrections to it if you believe that the information is erroneous or incomplete. The NCC safeguards personal information in accordance with the Policy on Privacy Protection and the Directive on Privacy Practices of the Government of Canada.
Please be advised that you are entitled to file a complaint with the Privacy Commissioner should you be dissatisfied with the handling of your personal information. For more information, visit the Privacy Commissioner’s Web page on how to submit a complaint.